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Customer Testimonials
As a local company, we know our reputation is earned every day - from our friends & Southern Arizona neighbors. We actively seek out and listen to our customer's feedback after every technical support or customer service experience. Then, we read the feedback on a regular basis. Not every experience meets a customer's expectations, and it is feedback from situations such as those that we use to learn from and improve our business every day. However, the vast majority of comments are, well, really positive:
- It's always nice to know that someone is THERE when I need help. (e.w)
- I can honestly say I've never been disappointed in the response - always timely and always helpful. (l.s.)
- Thank-you. It was the first time I had asked for support and I am very non-technical and your responses were helpful, specific and patient. Thanks. (e.t)
- As a former member of AOL, I am very happy I switched to dakotacom, especially for the tech support I have received. (g.m)
- It was a pleasure to deal with a real human being instead of an automated system. (your technician) was incredibly helpful and new what the problem was immediately. I find Dakotacom a really good ISP and always helpful when, rarely, something goes wrong. Well done and thank you! (m.k)
- I couldn't be happier with the support received whenever I've called. Your technicians are very understanding and helpful even though I'm not very sharp about computers and their mysterious workings. They never even snicker at me even though I know I must sound very un-knowing. (s.o)
- As usual, your technicians are helpful, kind, courteous and knowledgeable. (your technician) was wonderful. I couldn't have asked for more. Thank you (again). (r.t)
- Many thanks for being available, again, when I needed you....... as always !!!!! (j.p)
- Your tech support team ROCKS!!!! And believe me, being a computer illiterate, I have spoken to many of the techies over the years! (k.v)
- All I can say is that the entire Dakotacom staff are professional and courteous. They know their stuff and are very patient on the phone with a client. I have the highest regard for your company. Thank you! (m.s)
- You guys ROCK! Whenever I have a question or issue a solution is given right away. I am extremely pleased with your customer service and have absolutely NO complaints! I recommend you guys all the time. Thank you. (s.n)
- I am not very knowledgeable on the computer, but every time I have called your company, you have always answered my questions and not laughed!! (n.c)
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