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Management Bios
DakotaCom.Net is proud to present our Leadership team. Below, you will read about the breadth and scope of our experience and understand how Dakota is able to deliver our services in a manner that has earned us such recognition in the community.Bill Bosmeny; President
Bill received his BS degree in Mechanical Engineering from the University of Illinois, where he graduated Cum Laude. Bill has worked in a variety of corporations, including Caterpillar Tractor, IBM, and General Electric, where he learned six-sigma quality, manufacturing and process engineering. While at GE, Bill helped build a national sales force at GE, with a strong focus on selling with integrity and understanding business requirements.
Bill founded ultraSW.com as a local internet provider in 1999, dedicated to providing quality internet solutions at reasonable prices. The acquisition of DakotaCom.Net in 1995 furthers Bill's passion to reshape the internet business here in Southern Arizona. Bill is known for building a very efficient business platform because he believes that serves the customers best. Bill says "We need to delight our customers every day with the speed and quality of our service, all while never losing our human touch.
Bill has been a Tucson resident since 1983 with a brief stint living in Boston. He is very involved in the community, with strong support of the local schools. He currently sits on the board of the Tucson chapter of Amigos de las Américas. He sees it as a privilege to live and raise his family in this wonderful community. Bill is married with 4 children.
Chuck Boyer; Director of Technology
With a BS degree in Science Information Technologies from the University of Phoenix, Chuck likes to say he is lucky in that he was able to turn his hobby into a career.
His IT professional career started in 1995 and over the next 4 years he had stints in America Online Technical Support and Sears Tele-services departments. Besides creating a PC Client Care Training Program, he also developed other employee technical training. The most valuable skill he learned from the call center experience was customer service and efficient troubleshooting.
During the next seven years, he held various increasingly complex roles at Ventana Medical Systems. No stranger to business environments, while at Ventana he maintained and developed the network in accordance with the company's growth (which tripled during his time there). Chuck brought his varied background in communications, cabling, telephony, servers, etc. to bear in a rapidly changing environment.
In his current role, he is responsible for leading the Network Administration team which researches and implements new technologies, provides Level 3 technical support to existing customers, and Sales Engineering support to new customer relationships. Chuck is married with 3 children.
Chris Phillips, Vice President of Sales & Marketing
Chris graduated from Brigham Young University in the 80's. After college he entered active duty in the US Army as a combat medic and radio communications specialist and served during the first gulf war.
Following military service, Chris started Rocky Mountain Internet, Inc. in 1993. The company went from a 2 man operation to more than 200 employees over a 4 year period and became one of the largest commercial Internet Service Providers in the Rocky Mountain Region. By 1997, the company had completed a successful IPO and had a market capitalization of nearly $80 million.
In 1998, Chris again leveraged his entrepreneurial talent by funding a new telecommunications startup, Vanion, Inc. With more than $2 million in seed capital, the company began providing advanced data and business telephone services in Colorado using packet voice technology. The company raised more than $20 million dollars in several rounds of VC and private funding and achieved annual gross revenues of $7 million dollars.
Chris joined Gain Communications, Inc in 2005 as Vice-President of Operations and was later promoted to Vice President of Sales and Marketing with the merger of Gain Communications, Inc. and Dakota Internet Partners, Inc. With more than 14 years of experience as an entrepreneur and businessman, Chris brings a breadth of business experience and strategic vision to the company.
Craig Preble; Director of Wireless and Facilities
Craig, a Tucson native, has been an entrepreneur since age 14. He has been involved with a number of businesses, including his own successful electrical contracting company. His attention to detail and customer service, plus his breadth of construction and trade experience won him clients such as Hewlett Packard, U of A, The City of Tucson, Siemens, Digital and many others.
In 1999, Craig decided to be a pioneer in the wireless business when he was a co-founder of Tucson Broadband. In 2003, he merged with Gain Communications to continue to build a fixed-wireless system that covers the Tucson area.
Craig leads the Fixed Wireless team at Dakota while also being responsible for our facilities. Craig's ingenuity and "can do" spirit are often key parts of Dakota's delivery of customized services. Craig has also been involved with a number of fund-raising efforts with local charities, including TMC and Children's Miracle Network. Craig is married with 3 children.
Robert O. Sikes, MBA; Director of Finance and Human Services
Robert has a strong financial and business background cultivated in the mid 1980s where he began his career in accounting and auditing at Deloitte. Subsequently, he has held strategic positions at small to mid-sized companies including tenures as Corporate Controller for Debt Settlement USA in Scottsdale, Vice President/Controller for Tucson Realty & Trust Management Services, and Treasurer/Controller and Director of Human Resources for Stewart Title & Trust of Tucson.
Robert holds a BA in Finance, a BS in Accounting, and a Masters in Business Administration. Robert also brings a strong working knowledge of internal and external auditing, including Sarbanes-Oxley (SOX) requirements, which expands the value we offer companies with our security and co-location services.
No stranger to technology and human services, Robert is a Certified Microsoft Office Expert and has a solid background in human resource training, compensation, human services metrics, and legal processes. A Tucson resident since 1998, Robert is also a fourth-term Notary public in Arizona.
In his role as a member of the Leadership team, Robert is responsible for all areas of Finance and Human Services. With formidable experience in transformational Leadership, Robert believes growth sustainability is achieved through fair and best business practices.
Neil Falls; Director of Technical and Customer Support
Neil Falls has more than 10 years of technical and customer service experience with an emphasis on supporting customers on how to use and troubleshoot Internet technologies.
Along with his long history of helping customers, Neil also has over 12 years of leadership experience across multiple industries. Most recently, Neil managed the call center at "The River". This has given him a unique understanding of how to look at challenges, and come up with ways of evolving his team to deal with the ever changing Internet and customer service expectations.
Neil Falls has an exceptional track record of quickly identifying and diagnosing better ways to support customers that use technologies offered by DakotaCom.Net. Neil leads both the Technical and Customer Service teams, ensuring that if you contact DakotaCom.Net for assistance, one of his team members will be assisting you. Use of the Internet is inevitably getting more complex; Neil's goal is to create the "Human Touch in Technology" each and every time we work with our customers. Neil is also married.
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